Our way of working

Our goal is to develop our operations profitably and responsibly over the long term. We want to create conditions that make living, working and travelling functional, safe and healthy, while also respecting the environment.

We base our operations on our values:

  • Respect and trust
  • Constructive collaboration
  • Sustainable growth and development

We comply with our Code of Conduct

Our operations are guided by our Code of Conduct. The Code is based on international regulations, such as the UN’s Declaration of Human Rights and the Global Compact’s ten principles that are related to human rights, labour law, the environment and anti-corruption. The Code also adheres to the ILO’s employment rights and principles, the OECD’s operational guidelines for multinational companies, and the International Chamber of Commerce’s (ICC) recommendations. In addition, our Code of Conduct acts as a set of guidelines for our partners.

Our Code of Conduct is supplemented by various policies and guidelines, such as a competition law guidebook, insider and entertainment guidelines and sponsorship principles. According to the 2013 employee survey, 76 per cent of Lemminkäinen employees feel that they know how to apply our Code of Conduct. We regularly communicate about our Code of Conduct to our personnel. Currently we offer our employees online training in competition law. Our goal for 2014 is to expand online training to cover our Code of Conduct in its entirety.

We encourage all Lemminkäinen employees to report to their own supervisors or to the internal audit unit any suspected malpractice or behaviour that does not comply with our Code of Conduct. The internal audit unit investigates all reports it receives. In addition, its tasks include conducting regular audits of business operations and reporting its findings to the Board of Directors’ Audit Committee.

In 2013, we introduced the SpeakUp service for Lemminkäinen employees and external stakeholders to report any suspected malpractice anonymously. Suspected cases are handled in accordance with all relevant legislation and Lemminkäinen’s internal practices, while respecting personal privacy and the rights of all parties.

In 2013, the internal audit unit launched further investigations into 10 cases of suspected malpractice, six of which led to further action.

Materiality matrix